For security reasons, we only allow SFTP connections. In order to connect to the the server to update your website, use the following settings:
Connection Type: SFTP
Username: [Your Username]
Password: [Your Password]
By default, SSH access is disabled on new accounts. If you would like to have SSH access enabled, please contact us.
You can log into the control panel with your username and password to manage databases and other account settings. The Control Panel is available at: