Hosting

Let us manage your website hosting

Plans

Free (w. Maintenance Plan)

  • Hosting for 1 Website
  • 1 Domain name registration included
  • Unlimited development sites
  • Unlimited staging sites
  • Free site migration from other hosting service i
  • Fully managed hosting i
  • HTTPS Website i
  • Clustered servers to increase security and performance i
  • 90 Days of Backups i
  • Malware scanning i
  • On-site Web Application Firewall i
  • 1GB Disk Space1
  • 10k Monthly Page Views2
  • 5 email accounts included3 i
  • WordPress Maintenance Plan Required i

Included

with any WordPress Maintenance Plan

Personal

  • Hosting for 1 Website
  • 1 Domain name registration included
  • Unlimited development sites
  • Unlimited staging sites
  • Free site migration from other hosting service i
  • Fully managed hosting i
  • HTTPS Website i
  • Clustered servers to increase security and performance i
  • 90 Days of Backups i
  • Malware scanning i
  • On-site Web Application Firewall i
  • 10GB Disk Space1
  • 25k Monthly Page Views2
  • 5 email accounts included3 i
  • Cloud-based Web Application Firewall i
  • Content Delivery Network for static files and cached page content i
  • Host any HTML or PHP/MySQL website or web-based application i
  • 20% Off Hosting + Maintenance Plan

$50/month if paid annually

$60/month if paid month-to-month

Select

Professional

  • Hosting for 1 Website
  • 1 Domain name registration included
  • Unlimited development sites
  • Unlimited staging sites
  • Free site migration from other hosting service i
  • Fully managed hosting i
  • HTTPS Website i
  • Clustered servers to increase security and performance i
  • 90 Days of Backups i
  • Malware scanning i
  • On-site Web Application Firewall i
  • 20GB Disk Space1
  • 100k Monthly Page Views2
  • 10 email accounts included3 i
  • Cloud-based Web Application Firewall i
  • Content Delivery Network for static files and cached page content i
  • Host any HTML or PHP/MySQL website or web-based application i
  • 20% Off Hosting + Maintenance Plan

$100/month if paid annually

$120/month if paid month-to-month

Select

Global

  • Hosting for 1 Website
  • 1 Domain name registration included
  • Unlimited development sites
  • Unlimited staging sites
  • Free site migration from other hosting service i
  • Fully managed hosting i
  • HTTPS Website i
  • Clustered servers to increase security and performance i
  • 90 Days of Backups i
  • Malware scanning i
  • On-site Web Application Firewall i
  • 30GB Disk Space1
  • 500k Monthly Page Views2
  • 30 email accounts included3 i
  • Cloud-based Web Application Firewall i
  • Content Delivery Network for static files and cached page content i
  • Website replicated in 3 regions – East Coast US, West Coast US, and UK i
  • User’s are directed to the closest data center, with automatic failover if a data center is unavailable for any reason i
  • Host any HTML or PHP/MySQL website or web-based application i
  • 20% Off Hosting + Maintenance Plan

$300/month if paid annually

$360/month if paid month-to-month

Select
Free (w. Maintenance Plan)
Personal
Professional
Global
Hosting for 1 Website
Free Plan:
Personal Plan:
Professional Plan:
Global Plan:
1 Domain name registration included
Free Plan:
Personal Plan:
Professional Plan:
Global Plan:
Free site migration from other hosting service
i
Free Plan:
Personal Plan:
Professional Plan:
Global Plan:
Fully managed hosting
i
Free Plan:
Personal Plan:
Professional Plan:
Global Plan:
HTTPS Website
i
Free Plan:
Personal Plan:
Professional Plan:
Global Plan:
Clustered servers to increase security and performance
i
Free Plan:
Personal Plan:
Professional Plan:
Global Plan:
90 Days of Backups
i
Free Plan:
Personal Plan:
Professional Plan:
Global Plan:
Malware scanning
i
Free Plan:
Personal Plan:
Professional Plan:
Global Plan:
On-site Web Application Firewall
i
Free Plan:
Personal Plan:
Professional Plan:
Global Plan:
Cloud-based Web Application Firewall
i
Free Plan:
Personal Plan:
Professional Plan:
Global Plan:
Content Delivery Network for static files and cached page content
i
Free Plan:
Personal Plan:
Professional Plan:
Global Plan:
Host any HTML or PHP/MySQL website or web-based application
i
Free Plan:
Personal Plan:
Professional Plan:
Global Plan:
Website replicated in 3 regions – East Coast US, West Coast US, and UK
i
Free Plan:
Personal Plan:
Professional Plan:
Global Plan:
User’s are directed to the closest data center, with automatic failover if a data center is unavailable for any reason
i
Free Plan:
Personal Plan:
Professional Plan:
Global Plan:
Disk Space1
Free Plan: 1GB
Personal Plan: 10GB
Professional Plan: 20GB
Global Plan: 30GB
Monthly Page Views2
Free Plan: 10k
Personal Plan: 25k
Professional Plan: 100k
Global Plan: 500k
Email accounts included3
i
Free Plan: 5
Personal Plan: 5
Professional Plan: 10
Global Plan: 30
Development sites
i
Free Plan: Unlimited
Personal Plan: Unlimited
Professional Plan: Unlimited
Global Plan: Unlimited
Staging sites
i
Free Plan: Unlimited
Personal Plan: Unlimited
Professional Plan: Unlimited
Global Plan: Unlimited
Free site migration from development, staging, or even a ZIP file
i
Free Plan:
Personal Plan:
Professional Plan:
Global Plan:
WordPress Maintenance Plan
i
Free Plan: Required
Personal Plan: 20% Off Hosting + Maintenance Plan
Professional Plan: 20% Off Hosting + Maintenance Plan
Global Plan: 20% Off Hosting + Maintenance Plan

Features

Money-Back Guarantee

If you decide the service is not right for you during the first 30 days, we will refund 100% of your payment. And, because there are no long-term commitments, you can cancel anytime.

Annual plans will be issued a prorated refund for any unused months.

FAQs

WHAT TYPES OF WEBSITES CAN I RUN ON THE PLATFORM?

Any static HTML or PHP-based application with a MySQL backend works well on our platform. We use standard technologies like SSH, SFTP, and a web-based control panel, so you don’t have to learn anything new to use the platform. There are no special procedures for updating code or publishing changes.

ARE THERE ANY APPLICATIONS THAT DON’T WORK WELL?

Applications that do frequent or large databases writes (such as logging applications) would not work well on our Global hosting. However, most common websites and applications work well on any level platform. If you have any concerns about potential issues, please contact us.

Malware Monitoring

While the Web Application Firewall tries to prevent an attack, it’s important to also regularly scan the website to ensure your website does not contain any malware.

On any site we manage or host, we provide an advanced malware monitoring that daily scans all files in your website to detect for any potential malware. If any malware is detected, we are notified of the problem and will investigate, so that you do not have to try to figure out what is going on.  If we determine that there is a problem, we will do a backup of your site and will resolve the problem.  Additionally, we will investigate how the problem occurred, to make sure we solve the root problem.  We will inform you of what happened and how we resolved it.

Backups

Automatic Backups

Having a backup of your website is important for many reasons, including:

  • Rolling back when an upgrade causes problem
  • Cleaning up malware or spam infections on the site
  • Undoing mistakes by staff or developers
  • Migrating to a new hosting environment

Many low-end web hosts do not perform backups, and of those that do, most create backups only for their own purposes. They often do not provide you a means to restore, and many times they only keep 1 version of the backup.  It’s important to have daily backups for at least 30 days (preferably longer), so that if a problem is located, you can restore back to a version that predates the issue – which could be several days, weeks, or even months old.

Even if your web host keeps 30+ days of backups that you can use, having an external source for backups is important. Sometimes, a problem can effect the hosting provider that can cause them to lose their backups – especially since many low-end hosting providers don’t replicate their backups or utilize multiple data centers. Furthermore, if you decide to migrate to another hosting provider, some web hosts will not provide you with a backup for the move, as a means of “payback”.

With a Sentree WordPress Maintenance Plan or Sentree Hosting, we perform an automated backup every day and keep a full 90 days of backups. Even for our web hosting clients, we use a 3rd party backup solution that is completely separate from our infrastructure, and allows for easy migrations to a new host when desired.

On Demand Backups

We automatically backup your website every day, but sometimes you need an additional backup at a specific point in time – such as before a large website update.  You may make an emergency request, and we will perform an on-demand backup for you right away. Additionally, if you would like the ability to make your own on-demand backups, we are happy to provide you access.

Restoring Backups

The key to a backup is the ability to restore when needed.  When you need a backup restored, you may make an emergency request, which we will handle as a top priority.  There are many things to consider when handling and restoring backups, and we provide our expertise and advice, taking care of the steps necessary to reduce downtime, avoid data loss (a common side-effect of restoring a backup) and ensure a smooth process.

Our restore process always includes backing up the site we’re about to restore over and then performing the restore.  This way we can also revert back to the version right before the restore, in case it’s discovered that important data was written over. We can also restore a backup to a temporary environment, allowing us to incrementally restore individual components of the backup to your live environment – avoiding any data loss or downtime.

As with on-demand backups, we can also give you access to an easy-to-use tool that lets you restore on demand. However, most of our clients opt to have us perform restores, due to the potential risks or data loss, downtime, or other issues.

Clustered Servers

On any of our hosting plans, your website will be handled by a cluster of servers. Unlike most shared hosts that serve your website from a single server that could become overloaded or go down, even for routine maintenance, we have a redundant, clustered setup so that multiple servers can handle your website traffic. This allows your website to continue to respond quickly, even as your traffic grows or there are spikes in your traffic. Additionally, your website will not go down for routine software or hardware maintenance, or even if a server goes down.

Our clustered server environment improves the speed of your website, allows it to grow and handle spikes in traffic, and prevents downtime.

Basic Web Application Firewall (WAF)

Security is key for your website. For this reason, we include a Web Application Firewall (WAF) for every website we manage or host. This will help prevent hackers from breaking into your site, often to add malware or spam. Contrary to popular belief, hackers do not merely target large or popular websites. Gaining access to your website gives hackers the ability to use it to attack and infect other websites, so even if you have a relatively obscure site, they may still try to break in. The web is – well, a web – and hackers use this to their advantage, crossing from one site to another once they get inside.

Basic WordPress Web Application Firewall

For any WordPress site we host or manage, we include a premium Web Application Firewall designed specifically for WordPress. This software includes:

  • Rules to stop hackers who are trying to leverage software vulnerabilities on your website, even before the vulnerability is detected and patched
  • A block for repeated attempts to guess your admin username and passwords (known as brute force attacks)
  • The ability to block all users from specific countries from which attacks may be originating, but from which no valid visitors are originating
  • The ability to add extra security to your WordPress login by requiring that you enter a code sent to your cell phone in order to login
  • Advanced SPAM filter to reduce the amount of SPAM comments generated on your website

Advanced Web Application Firewall (WAF)

Security is key for your website. For this reason, we include a Web Application Firewall (WAF) for every website we manage or host. This will help prevent hackers from breaking into your site, often to add malware or spam. Contrary to popular belief, hackers do not merely target large or popular websites. Gaining access to your website gives hackers the ability to use it to attack and infect other websites, so even if you have a relatively obscure site, they may still try to break in. The web is – well, a web – and hackers use this to their advantage, crossing from one site to another once they get inside.

Advanced Cloud Web Application Firewall

On our Advanced WordPress Maintenance Plan or any website hosting, Personal or above, we include a Cloud-based Web Application Firewall that includes:

  • A layer of protection to stop attacks before they even reach your website
  • Rules to stop hackers who are trying to leverage software vulnerabilities on your website, even before the vulnerability is detected and patched
  • A block for repeated attempts to guess your admin username and passwords (known as brute force attacks)
  • The ability to block all users from specific countries from which attacks may be originating, but from which no valid visitors are originating
  • The ability to add extra security to your WordPress login by requiring you to whitelist your IP address before logging in
  • Prevention of DDoS attacks
  • A Content Delivery Network (CDN) that delivers static content from your website to visitors from a close data center, speeding up your website

24/7 Uptime Monitoring

Find out about problems before your customers do!

Included in all of our maintenance plans is 24/7 uptime monitoring. Every minute, our automated systems check your website from multiple locations across the world. If our systems are not able to access your site, you will get a notification so you can contact your web host to investigate the problem. If we host your website, we will also receive the notification and will immediately check into it to make sure your website is running smoothly.

Support

We desire to take on the technological burdens of running your website, so you can focus on your own goals. Therefore, we provide knowledgeable, quick, and friendly support to help you on your website. Many of our customers never have to log into website control panels or use FTP. You can always reach out to us when you have a question or you need something completed, such as an on-demand backup, a restore, an update to a plugin, a new email address (for sites we host), moving a site from staging to live, and more. You don’t have to use a special support system or find your password in order to contact us. Just reach out to us, and we’ll assist you.

We offer numerous methods to reach us, including a link right from your WordPress dashboard. We are also available via email, live chat, texting, and Facebook Messenger. If you’d like to call us, you may call and leave a message, and we’ll be happy to call you back as soon as possible.

Our standard business hours are Monday through Friday, 9am to 5pm. We try to respond to support requests as quickly as possible, with the goal as no longer than 4 hours. If you have a concern after hours, you may contact us by using our contact form and choosing “urgent request;” you may also contact us via live chat, texting, Facebook messenger, or leave us a voicemail. We will be notified and will respond as quickly as possible, even on weekends and holidays. We understand there are times when an urgent response is needed, and we are happy to accommodate.

Content Delivery Network

On our Advanced WordPress Maintenance Plan or any website hosting that is Personal or above, we include a Content Delivery Network to speed up your website and reduce the load on your hosting server.

Normally, when a visitor visits your website, their computer has to connect to your web server, which could be across the world. The farther away it is, the slower the speed at which your website will load. A Content Delivery Network takes all the static resources of your website (such as images and static files) and keeps a copy in data centers around the world. When a user accesses that resource, it is delivered to them from a a server close by without even accessing your main hosting server, which speeds up the page load time of your website. Additionally, we can configure your entire website to be delivered via the Content Delivery Network, greatly speeding up load times.

Urgent Requests

While our standard business hours are Monday – Friday, 9am – 5pm Eastern Time, we know urgent problems arise outside of standard business hours. Therefore, we provide numerous ways for you to contact us if you have an urgent request after hours, including:

  • Our contact form, with “Urgent request” selected
  • Live Chat
  • Text
  • Voicemail

When you contact us, please indicate it’s an urgent request, and we will respond as soon as possible, whether it’s after hours, on weekends, or even on holidays.

Free Site Migration

We will migrate your website, email, and domain registration to our hosting for no charge. Once you provide us access to your current web hosting account, we will handle the entire process. You won’t need to follow any steps for an “automated migration” that requires you to do the work. We’ll do it for you, and we’ll keep you informed of the progress.

Here’s a high level overview of our migration process:

  1. We analyze your current hosting infrastructure, including where your website is hosted, where your email is hosted, where your DNS is hosted, and where your domain is registered.
  2. We analyze your current website infrastructure to determine the best way to perform the migration.
  3. We discuss with you our findings and dialogue about what services you wish to move to us.
  4. We come up with a specific plan of action for your website migration in order to migrate the services you want us to handle with no website downtime.
  5. We perform the migration process based on our agreed upon plan.

You won’t have to figure anything out, as we’ll do all the research and let you know if there’s anything we need from you, such as account access or for you to confirm any transfers.

Managed Hosting

All of our hosting plans are managed hosting plans, including our Free WordPress Hosting with our WordPress Maintenance Packages. We handle all of the following for your website:

  • Server security, with regular updates and maintenance
  • A clustered hosting environment to prevent downtime, even during regular maintenance and unexpected server outages
  • Configuration of Web Application Firewall with specific settings for your website
  • Monitoring of email failures, to help detect problems and ensure the highest level of deliverability
  • Secure, off-site daily backups, kept for 90 days
  • Ability to request a change (such as adding an email account or setting up a development site) via one of our numerous support methods without having to use a control panel

Hosting of any HTML or PHP/MySQL website

With any of our web hosting plans (other than our Free Hosting with our WordPress Maintenance Plans), we can handle any HTML or PHP/MySQL website. Unlike some hosts that are so specific that they only provide hosting for WordPress and/or Drupal, we can host all of your websites. For example, if you have a WordPress sales site, a custom PHP application, and a Angular web app, you don’t need to find separate web hosts – we can handle it all for you. And for each site, we will provide a web application firewall and malware scanning to make sure it stays safe.

Email Accounts

We include business grade email accounts with all of our hosting plans.* This includes:

  • Robust webmail, supporting multiple identities, vacation responders, and threaded messages, available from any device and anywhere.
  • The ability to upload and share files. This is a great way to send someone a large file that may not go through email.
  • Spam and virus protection to keep your inbox clean.
  • Free email migration, including setting up all of your accounts and migrating any email you have on another provider’s servers.
  • 5GB of storage per user

* The number of accounts included depend on which plan you sign up for. You can purchase additional accounts on any plan for an additional $10/month for an additional 5 mailboxes.

HTTPS website

It is becoming increasingly important to serve your website via HTTPS, which is a secure connection between your website and your visitors. Browsers are starting to warn you if you visit a site without HTTPS and submit any information, and these warnings are becoming more severe to notify users of the site’s insecurity. Additionally, Google is starting to give increased rankings to sites with HTTPS. And most importantly, it keeps you, your website, and your visitors more secure by not allowing a malicious person to interfere with the communications to your website.

All of our hosting plans include HTTPS, including our Free Managed WordPress Hosting plan included with our WordPress Maintenance packages. We will set up and renew the HTTPS certificates for you and will assist you to ensure your website runs well via HTTPS. This usually includes ensuring all references on your site to external resources are via HTTPS rather than HTTP.

Website replication in 3 global regions

On our Global Hosting plan, we replicate your website between 3 data centers, including the East Coast US, West Coast US, and the United Kingdom. When a visitor accesses your website, they are automatically directed to the closest data center, which improves performance and gives your website a global reach.

Additionally, if there are any major outages in a data center, your visitors will be automatically redirected to another data center so your website will stay up.

Development sites

We include unlimited development sites with any website we host. These can be used when working on a new version of your website, as a construction area for ongoing development of new enhancements so changes don’t affect live sites, or even as a temporary site to test a new plugin or code change.

All development sites are password protected so no one can view them without a password. This protects the development sites from being indexed by search engines accidentally, keeps attackers from trying to target something that is in progress, and keeps anyone that you don’t want from seeing your new site before it’s ready.

We will even host a project’s development site for free before prior to the project starting, as long as you plan to host the site with us at launch. Just contact us to get a site set up for your new project.

Staging Sites

We include staging sites with all of our hosting plans. These are good as a place to make changes, review, and then push the changes live. We can work with you to not only set up the staging site, but also come up with a good way to push the changes live. Depending on your website features, such as e-commerce, content updates, etc. we can assist with the right strategy for where changes need to take place and how to make them live.

Free site migration from development or staging

If you are developing a new site and are ready to make it live, we can handle the launch of the site for you. Even if your web developer just provides you with a ZIP file of the website, we can take that and make your site live so you don’t have to handle any of the complexities of a site launch.

WordPress Maintenance Plans

If you are running a WordPress site, then it’s important for someone to be responsible for maintaining it. It’s no longer possible to just build a website and let it be. Every day new vulnerabilities are being detected and used to hack into websites, and hackers are ever increasingly trying to break into websites for many reasons, including adding malware to your site that could infect your visitors, spamming your website, or using your website as a way to attack other websites.

We highly recommend that everyone running a WordPress website have someone responsible for website security, monitoring backups, handling any security alerts, and performing security updates. Some people feel comfortable doing this themselves, and others have staff that take care of these responsibilities. If you don’t have anyone maintaining your website, check out our WordPress Maintenance Plans, where we take these burdens away from you so you can focus on your website.

When you purchase a WordPress Maintenance Package along with your paid Hosting Plan, you will receive a 20% discount on your subscription.

DDoS prevention

A DDoS (Distributed Denial of Service) attack is when many different devices attack your site at the same time so that your website is no longer available to anyone.  Our Cloud-based Web Application Firewall stops those attacks from even getting to your website, allowing valid users through without any delay.

Advanced Website Caching

Our Content Delivery Network (CDN) keeps a copy of all assets used by your website, such as images and static files (CSS, JS, etc.).  When someone visits your website, these assets are delivered to them from the nearest server, reducing loading time.

With our Advanced Website Caching option, the entire page content is kept on the CDN so that everything is loaded from the closest CDN location without ever hitting your website directly. With this option, we will also set up a WordPress plugin that will clear the CDN’s copy of a webpage anytime you update it so that changes you make are immediately available.

Discounted Maintenance & Hosting

If you purchase both a WordPress Maintenance Package and a paid Managed Hosting Plan for a website, you will receive a 20% discount on your subscription. This discount will continue for the life of your plan as long as you keep both an active WordPress Maintenance Package and a paid Managed Hosting Plan for the same website.